Help

Care in the home allows you and your loved ones to remain independent. Home care offers flexible support to help you continue living as independent as possible. You may need extra help with household chores, personal care or someone to help with shopping and getting out and about.

First Choice Home Care offer specialist support in the comfort of your home. We can arrange daily or weekly visits or even 24 live-in care if needed. Our dedicated team of specialist carers provide care services for customers suffering from Parkinsons, Dementia, long term illness and disabilities.

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We can offer professional home care support, allowing family much needed holidays or time out. From sitting services to daily care our team offer the extra support you need. We will develop a care plan, listening to your daily needs and ensure your loved one remains in the comfort of their home.

At times like this we understand families need flexible professional help; we take pride in delivering compassionate care working with our customers to meet their changing needs. With over 20 years working experience First Choice Home Care are regulated by the Quality Care Commission offering respite care throughout East Anglia. 

Our carers can assist with hospital appointments and collect prescriptions. We also offer services to help customers get out and about, meeting friends or taking part in group activities. This service can be integrated within your care plan as a regular commitment or delivered as a one-off meeting emergency care needs. 

We offer professional and compassionate support at home, in the community and Social Care settings. Our friendly team work alongside social care, helping you remain independent and rebuild wellbeing. Find out about how we can support you and the services we provide: find out more

Our services are based in Norwich and you may contact us direct on: 01603 980394.

First Choice Homecare provides high-quality home care across Norfolk and the bordering areas of Suffolk. All managers, care workers, and company directors are local to the Waveney area.

We offer a wide range of services including personal care, medication support, meal preparation, companionship, home help, respite support and specialist care tailored to individual needs.

You can contact our office directly to discuss your needs. We’ll arrange an assessment where we take the time to understand your preferences, routines, and support requirements before creating a personalised care plan.

Yes. All staff undergo thorough induction training that covers the full Care Certificate (all 15 standards), followed by regular refresher courses in key areas such as safeguarding, medication, health & safety, and moving & handling.

Yes. We provide induction and refresher training for sister companies and other organisations nationwide. Training can be delivered online with interactive tutor support and can be tailored to company-specific needs.

You can contact Jean directly on 01953 667950 or email jean@firstchoicehomecare.co.uk for schedules, charges, and personalised information.

Our carers follow strict policies covering medication handling, safeguarding, health & safety, and infection control. Every care plan is regularly reviewed to ensure it meets the individual’s changing needs.

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You can call the office or speak to your Area Manager, who will update your care plan and records promptly.

We aim to begin services as quickly as possible—this depends on your care requirements and scheduling availability, but we always prioritise urgent needs.